Duplicate Processing: Occurs because a transaction was charged to the cardholder’s account two or more times.
Unauthorized Transaction: Occurs because the cardholder denies participation in the transaction.
It is very important to submit any negative transactions to Critical (Chargebacks, Returns, Non-Friendly Refunds, etc.) for throughout analysis to optimize your risk rules, to add customer details to your Local Negative Database and to update the transaction status accordingly in our system.
Transaction Review Process
Your group has complete flexibility for risk rules customization and changes take effect immediately.
Our Critical’s hands-on Risk Management Team is available to assist you in optimizing these rules.
Declined: The bank, payments gateway or processing channel declined the transaction.
We tailor our solutions and services to your specific business needs; therefore, pricing for the one-time setup fee depends on how you will use Critical.
To get Services Order proposal and Pricing details, contact us at firstname.lastname@example.org
We offer multiple Critical web methods or handlers such as:
- Real-Time Fraud Screening
- User Profiling
- User Account Login
- SMS/Voice Verification
- Global Photo ID Verification
- Device identification
- Knowledge-Based Authentication
It is very important to submit any Non-Friendly Refunds to Critical.net for throughout analysis to optimize your risk rules, to add customer details to your Local Negative Database and to update the transaction status accordingly in our system.
We verify users and their payment details before submitting it for processing, identifying suspicious accounts, avoiding Refunds and stopping fraudulent transactions that lead to Chargebacks.